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09/06 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:16 Applications:16 Rec. Actions:Recruiter Actions:8

Associate - Customer Service - Professional Services (0-1 yrs)

Anywhere in India/Multiple Locations Job Code: 217453

-Attractive Salary & Benefits

We are hiring for a company which provide staffing and manpower solutions to IT-BPO companies.

The Job

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate

Requirements :

- You have at least 6 months within a Customer Service role, ideally within the Professional Services industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You pay strong attention to detail and deliver work that is of a high standard

- You are a strong team player who can manage multiple stakeholders

- You are a self-starter and demonstrate a high level of resilience

- You have at least 1 year experience within a Customer Service role, ideally within the Professional Services industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You pay strong attention to detail and deliver work that is of a high standard

- You are a strong team player who can manage multiple stakeholders

- You are a self-starter and demonstrate a high level of resilience

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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