HR Recruiter at Mansha Solutions
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Associate - Customer Service - BPO (0-1 yrs)
We are looking for a customer service manager who is :
- Address inbound customer queries over calls and emails.
- Follow up internally and with users to ensure resolutions wherever necessary.
- Categorize and summarize user concerns to help draw inferences/analysis as a feedback tool for product improvement and feature enhancement.
Requirements :
- Preferably, 0-1 years of experience in a BPO or customer redressal role.
- Strong written and oral communication skills in English.
- Proficient in basic computer skills including internet, email, Google Drive, Microsoft Word/Excel.
- Strong interpersonal skills and high levels of empathy.
- ONLY 4 DAYS WORKING
- 3 Days in office and 1 day work from home
Location - Bangalore
Experience- 0to1year
Salary - 22 k per months
Notice period - Immediate
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