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15/05 Roji P Babu
Human Resource Associate at Recruitster India Pvt​ Ltd

Views:30 Applications:5 Rec. Actions:Recruiter Actions:4

Associate - Customer Service (0-3 yrs)

MP Job Code: 325742

Job Opportunity : Customer Service Associate (CSA) - Tamil/Malayalam Language

Company : Teleperformance

Location : Indore, India (Work from Office)

Salary: - 21,500 per month + Relocation Bonus (up to - 19,000-20,000) + 14 Days Accommodation + Train Ticket

About Us :

Teleperformance is a dynamic and customer-centric organization that values diversity and excellence. We're currently expanding our team and are looking for enthusiastic individuals proficient in Tamil/Malayalam and English to join us as Customer Service Associates (CSAs).

Role Overview :

As a CSA, you'll be the first point of contact for our customers, assisting them with their queries, resolving issues, and ensuring a positive experience. If you're passionate about delivering exceptional service and have excellent communication skills, we'd love to hear from you!

Key Responsibilities :

- Handle inbound calls and emails from customers professionally and efficiently.

- Provide accurate information, troubleshoot problems, and offer solutions.

- Maintain a high level of customer satisfaction by addressing inquiries promptly.

- Collaborate with cross-functional teams to resolve complex issues.

Qualifications :

- Freshers and UG graduates are welcome to apply.

- Proficiency in Tamil/Malayalam and English (both written and spoken).

- Strong interpersonal skills and a customer-focused mindset.

- Willingness to relocate to Indore immediately upon selection.

Selection Process :

- Telephonic Interview : We'll assess your language proficiency and customer service skills.

Perks and Benefits :

- Competitive salary and performance-based incentives.

- Relocation bonus to support your move to Indore.

- Comfortable accommodation for the initial days.

- Train ticket reimbursement.

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