Customer Service Associate at JMD Certification Service
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Associate - Customer Service (0-2 yrs)
Job Description :
- Our company is growing rapidly and searching for experienced candidates for the position of Customer Service Associates. If you are looking for an exciting place to work, please look at the list of qualifications below.
Role and Responsibility :
- Knowing all the details of the product or service offerings.
- Regularly updating and obtaining the lists of individual contact details.
- Meet and exceed sales target set by the organization.
- Stay updated with market trends to better serve customers.
- Identify customer needs and provide solutions through the company's products and services
- Build and maintain positive relationships with future prospects.
- Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
- Conducting each function with the utmost respect, regardless of the behavior of the other.
- Keep record of every customer interaction and sales activities.
Tele caller Requirements :
- Undergraduate/ Graduate or equivalent
- Priorly experience working as a tele caller or in a similar role
- Having done a sales-related training program
- Knowledgeable with computers
- Having exposure to cultural norms and diverse viewpoints
- Ability to change the communication style on unusual events.
- Excellent interpersonal, research, and record-keeping skills
- Having the capability to receive critics without internalizing them.
