HR - Executive at Mindlabz Media Tech Pvt Ltd
Views:0 Applications:3 Rec. Actions:Recruiter Actions:0
Associate - Customer Service (0-1 yrs)
[Customer Service Associate Job Responsibilities]
- Maintains customer relationship by responding to inquiries; documenting actions.
- Prepares for customer inquiries by studying products, services, and customer service processes.
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
- Records customer inquiries by documenting inquiry and response in customers- accounts.
- Improves quality service by recommending improved processes; identifying new product and service applications.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes customer service and organization mission by completing related results as needed.
[Work Hours & Benefits]
- 8 hours
- [Customer Service Associate Qualifications / Skills]
- Product knowledge
- Informing others
- Data entry skills
- Organization
- Analyzing information
- Verbal communication
- Reporting skills
- Managing processes
- Customer focus
- General consulting skills
- Multi-tasking
[Education, Experience, and Licensing Requirements]
ANY
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
