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23/02 Antriksh Soamny
HR Consultant at Safejob

Views:32 Applications:9 Rec. Actions:Recruiter Actions:0

Associate - Customer Service (0-1 yrs)

Anywhere in India/Multiple Locations Job Code: 148412

Desired Candidate Profile :

- Need to have Good communication skills in English-Verbal

- Excellent understanding of customer service

- Comfortable for a Rotational Shift & Rotational offs.

- Immediate Joining

Benefits :

- Guest House from the Company's side

- Travel Allowance

- Relocation Bonus

- High growth opportunities.

Education : Any Undergraduate / Graduate

Salary :

For Freshers: 2.52 LPA

6 Month Experience: 2.76 LPA

1 Year Experience: 3 LPA

Responsibilities :

- International Clients

- Technical Process

- Financial Process

- Voice/Non voice/Inbound/Outbound/Blended

- Answer incoming calls and emails in an efficient manner

- Identify customer questions, concerns, and overall needs

- Provide accurate answers and solutions to customer queries

- Address customer complaints in a compassionate and patient manner

- Redirect customers to appropriate teams and/or departments as needed

- Help sales team generate leads, identify potential leads and forward to sales reps
 
Prerequisite Skills :

- Customer Service

- Communication Skills

Behaviour & Soft Skills :

- Interpersonal Skills

- English Comprehension

- Time Management

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