HR Consultant at Safejob
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Associate - Customer Service (0-1 yrs)
Desired Candidate Profile
- Need to have Good communication skills in English-Verbal
- Excellent understanding of customer service
- Comfortable for a Rotational Shift & Rotational offs.
- Immediate Joining
Benefits :
- Guest House from the Company's side
- Travel Allowance
- Relocation Bonus
- High growth opportunities.
Education : Any Undergraduate / Graduate
Salary
For Freshers: 2.52 LPA
6 Month Experience: 2.76 LPA
1 Year Experience: 3 LPA
Responsibilities
- International Clients
- Technical Process
- Financial Process
- Voice/Non voice/Inbound/Outbound/Blended
- Answer incoming calls and emails in an efficient manner
- Identify customer questions, concerns, and overall needs
- Provide accurate answers and solutions to customer queries
- Address customer complaints in a compassionate and patient manner
- Redirect customers to appropriate teams and/or departments as needed
- Help sales team generate leads, identify potential leads and forward to sales reps
Prerequisite Skills :
- Customer Service
- Communication Skills
- Behaviour & Soft Skills
- Interpersonal Skills
- English Comprehension
- Time Management
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
