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02/04 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:25 Applications:13 Rec. Actions:Recruiter Actions:9

Associate - Customer Relations - Consumer Durables Business (0-5 yrs)

Mumbai Job Code: 319689

- Fantastic work culture

- Attractive Salary & Benefits

- Opportunity to make a positive impact

We staff for clients locally within a variety of industry sectors, as each Consultant maintains an industry niche in the market. They partner with businesses on their recruitment needs from sourcing niche skills to finding talent in challenging geographies and detailed market mapping to providing advice on existing recruitment processes. They staff for clients locally within a variety of industry sectors, as each Consultant maintains an industry niche in the market. They work as a preferred partner to many of our clients, offering a variety of services designed to support their specific business needs including: -Permanent and contract recruitment -Executive search -Projects and professional services -Contingent Search

The Job

Your responsibilities will include:

- The CSA is accountable for resolving customer issues via calls, email, chat, update information on CRM, follow up with different teams to ensure closure, customer satisfaction, raise SRs when required.

Ideal Candidate

- You have at least 6 months experience within a Customer Service role, ideally within the Consumer Durables industry.

- You are a self-starter and demonstrate a high level of resilience

- You are a strong networker & relationship builder

- You are highly goal driven and work well in fast paced environments

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