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13/09 Tanya
Entrepreneur at SSV HR Services

Views:22 Applications:10 Rec. Actions:Recruiter Actions:0

Associate - Customer Care - eCommerce (1-3 yrs)

Mumbai Job Code: 176274

We are hiring for the post of Associate Customer Services Executive @ Ecommerce Company - Mumbai - Lowerparel

Qualification: HSC/Graduate/Post Graduate

- Good verbal and written communication skills

- 1 Year - 3 Years experience in Customer Services (voice) Domestic or International bpo / eCommerce /logistic background is preferable

- Should be comfortable working in day rotational shift

Job Profile :

- Resolve customer complaints via phone, email, mail, or social media.

- Use telephones to reach out to customers and verify account information.

- Greet customers warmly and ascertain the problem or reason for calling.

- Cancel or upgrade order details.

- Assist with placement of orders, refunds, or exchanges.

Salary : 23 k Net -25 k Net + PF + Other Benefits + Attractive Incentives

Call or Whatsapp Tanya on 9773322877 /9769106910

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