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20/04 Avula Vijay
Recruitment Specialist at Rekrut India Pvt Ltd

Views:416 Applications:77 Rec. Actions:Recruiter Actions:0

Associate - Chat Process (2-8 yrs)

Hyderabad Job Code: 156240

- Understanding of systems and concepts

- Should have a strong work ethic and the ability to think decisively while multitasking.

- Outstanding written and verbal communication skills

- Give each customer an outstanding customer service experience

- Communicate with internal colleagues to understand the needs of the department and the organization as a whole

- Work with external stakeholders to understand and investigate feedback into the service/function/product provided

- Analyse your findings basis various reports and create suggestions for strategic and operational improvements and changes

- Consider the opportunities and potential risks attached to the suggestions you have made

- Communicate the benefits of your recommendations across departments and help to address any uncertainty and concern

- Produce written documentation to support your work, report on your findings and to present to stakeholders when necessary

- Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.

- Ability to operate multiple software applications

- Chat background is preferred

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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