Business Support Manager at Snaphunt Pte. Ltd.
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Associate - Business Development - EduTech (1-2 yrs)
- Our client is a dynamic and innovative educational organization committed to providing top-notch educational services to our students. Our client believe in nurturing young minds and empowering them with knowledge to help them excel academically. As a B2C Business Development Associate, you will play a pivotal role in helping us expand our reach and connect with students and their families.
The Job :
You will be responsible for :
- Will have to do consultative outbound calls & follow-up calls on a daily basis with prospective students & their parents.
- Fix appointments and conduct demo sessions on a daily basis with prospective students & their parents.
- Understand Customer profiles & learning problems to explain implications of ineffective learning methods and create the need for Infinity Learn course offerings through a structured Counselling Session with the student and the parents.
- Handle Objections and Price Negotiation to generate Sales Revenue.
- Learn/Upgrade one's own Product Knowledge, Sales Skills, and market understanding to achieve- and exceed growing Sales target(s).
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
- Coordinating pre-sales and post-sales follow up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
- Handling incoming queries and building good client relationships.
- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
- Handing over qualified leads to the sales teams with the objective of closing the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
Ideal Candidate :
- You have at least 1 year experience within a B2B Account Management or B2B Sales/Account Executive role, ideally within the Ed Tech industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
