INSIDE SALES - COUNSELLOR

- We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers' purchase decisions.

- Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.

- This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.

Responsibilities :

- Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation

- Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives

- Counsel leads on their personal growth prospects in the education industry

- Maintain excellent and supportive rapport with all leads

- Follow up after the sale to ensure customer satisfaction and gain referrals

- Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies

- Use CRM to track leads and manage pipelines daily

- Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond

Qualification Criteria

- 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling

- Excellent verbal communication skills, strong conversationalist, and well-versed in English

- Strong negotiation and objection handling skills with the ability to work within deadlines

- Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude

- Understand the landscape of the Education Industry and the current needs of teachers and school leaders

- Proficient with Microsoft Office / Google Documents and CRM systems

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