Title: Assistant Relationship Manager

Product: Credit Card

Job responsibilities:

- This is a front-line Sales position in the Consumer Cards Sales team and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our Premium cards products via defined Retail channel of acquisition.

- Prospecting for new Premium customers through existing leads and cold calling and maximizing lead generation

- Timely execution of all sales activities - leads, campaigns, referrals & any self-generated leads

- Tracking and reporting sales performance including pipeline, acquisition results and market conditions

- Set appointments, listen to customer needs and sell a most appropriate premium product

- Researches and understands prospects before making the call

- Ensures all applications are fully and accurately completed and submitted properly

- Be the interface between the company and the customer to resolve any application processing issues

- Drive the on-boarding of new customers and initiates spend enablement activities

- Keep up-to-date on products and competition

- Attend and participate in regular staff meetings

- Engage in regular portfolio planning to determine areas of focus & project accurate full-year forecasts

- Attend relevant industry and partner conferences, tradeshows, and networking events

- Ensuring all performance standards are met viz. business targets, controls, and compliance

- Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers

- Expansion of internal and external relationships, and drive sales results

Educational Background Required:

MBA or Graduate

Experience Required

Minimum 1 year of front line/field sales experience in the Premium financial services domain. Candidates with more than 18 months of experience in selling premium B2C product/solution sales, IT sales, Travel, Lifestyle, Healthcare, Real Estate (Only super-premium property sales) can also apply.

Skills Required:

- Consultative selling experience

- Proven track-record of meeting and exceeding sales goals

- Demonstrated strategic ability- able to link the company and customer goals

- Excellent verbal and written communication, relationship building experience in developing and executing successful sales strategies

- Excellent problem-solving skills

- Excellent planning skills and territory management skills

- High levels of initiative, self-motivation, and time management

- Ability to influence and negotiate with customers both internally and externally and at all levels

- Ability to engage and gain commitment effectively across all communication platforms (via telephone,email & face to face)

- Ability to establish/maintain credibility with customers and partners

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