Key Result Areas Supporting Actions

Achieve Revenue Targets - Meet dealers and convince them to join dealership programs

- Track revenue numbers for OEM and B2B on a monthly basis

- Call meetings with the sales representatives of the dealerships and follow-up for the number of policies punched

- Track penetration numbers for the products (number of vehicles sold v/s number of policies punched

- Ensure that documentation pertaining to signup of agreement with is complete

- Circulate dealer performance MIS to all the dealers and sales heads for tracking regions of growth and de-growth

- Check potential for renewals and follow-up with dealers for revenues

Dealership Relationship Management - Visit dealership sites, workshops and maintain formal as well as informal network with them

- Resolve dealer queries, B2B partner queries and escalate issues to the BM / Program Manager B2B, as required

- Coordinate with the insurance companies to ensure that all commission payments are made to the dealerships in time

- Take feedback from the dealerships / B2B partners on the services and that of the insurance companies to ensure customer satisfaction

- Support the client in settling claims by following up with the insurance companies as required

Training - Educate the sales representatives and workshop managers of dealerships on products

- Resolve all product related queries and escalate issues as required

- Train dealers on the add-on products. Convince them on the benefits of additional commission, wherever applicable

Branding & Visibility - Track penetration of the products

- Push dealers / OEMs for selling insurance policies through only

- Tie up with dealers for promotion of products during renewal camps organized by OEMs

Documentation & Compliance - Check for reconciliation of payments to the dealers

- Follow-up with the insurance companies as required for clearance of payments and upload of 64 VB on the portal

- Ensure that payment of premium is made by the dealers towards the insurance companies, within TATs (48 hrs)

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