Assistant Manager - Inside Sales

Industry - Software Development

Exp(Sales) - 5 to 8Years

Working - 5 Days(General Shift)

Prefer-Immediate Joiner

Responsibilities :

- Make daily outbound calls to existing customers, as well as create relationships with new ones to follow-up with orders, billing, shipping, cross-sell, and troubleshoot.

- Explain the correct information regarding orders, products, financing, policy, procedure, account status, and marketing promotions.

- Facilitate sales with dealers and distributors in order to meet minimum requirements for shipments

- Meet all sales goals including overall territory forecast, focus product group and promotions, and phone call quantities/duration.

- Strive to achieve budgeted sales targets for the allocated sales area

- Make regular sales calls to accounts in the assigned area and keep in contact between visits by telephone and e-mail.

- Coordinate across departments to ensure shipments from the warehouse are scheduled in a timely manner

- Enter customer orders into the CRM tool and update the data timely manner

- Establish and maintain positive working relationships with customers and potential new prospects

- Maintain control of dealers- stock ensuring correct stock levels are maintained, new products are presented and exit strategies for discontinued products implemented

- Monitor and assist dealer accounts on promotions and rebate schemes, ensuring terms and conditions are adhered to.

- Assist with order/backorder management when needed, troubleshoot orders with problems.

- Summarize each interaction to delight customers and to ensure customer satisfaction.

- Direct Marketing: representing the brand at events such as trade shows, exhibits, on-site clinics, etc. (requires travelling)

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