05/02 Shagufta
Senior HR Executive at Nimbletoe Business Solutions

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Assistant Manager - Direct Sales - Appliances (2-8 yrs)

Chennai Job Code: 62238

The incumbent would be responsible for managing profitable direct sales operations in one or more major cities in a State through a team of outsourced direct sales staff.

He/she would:

- Develop, implement and review processes & initiatives to sell all Godrej appliances, AMCs & accessories through the door-to-door, tele-appointment channel

- Constantly review category-wise performance, gather feedback from the field, understand bottlenecks and take corrective and preventive actions

- Supervise day-to-day activities of sales camps

- Facilitate regular product-based & soft-skills training of the FOS and ABF

- Introduce incentive schemes for FOS & ABF aimed at driving a profitable category mix

- Ensure smooth flow of information between the organization and FOS/ABF for a brand-salient customer interface

- Coordinate with other departments like Commercial, Finance and Sales for day-to-day operational requirements including collections, stocks, product deliveries, etc.

- Ensure customer grievances coming up on the field are resolved within reasonable time frames & requisite information on Godrej service infrastructure provided to existing customers

- Visiting Small Office & Home Office segment to increase sales

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