Senior HR Executive at Nimbletoe Business Solutions
Views:35 Applications:9 Rec. Actions:Recruiter Actions:0
Assistant Manager - Direct Sales - Appliances (2-8 yrs)
The incumbent would be responsible for managing profitable direct sales operations in one or more major cities in a State through a team of outsourced direct sales staff.
- Develop, implement and review processes & initiatives to sell all Godrej appliances, AMCs & accessories through the door-to-door, tele-appointment channel
- Constantly review category-wise performance, gather feedback from the field, understand bottlenecks and take corrective and preventive actions
- Supervise day-to-day activities of sales camps
- Facilitate regular product-based & soft-skills training of the FOS and ABF
- Introduce incentive schemes for FOS & ABF aimed at driving a profitable category mix
- Ensure smooth flow of information between the organization and FOS/ABF for a brand-salient customer interface
- Coordinate with other departments like Commercial, Finance and Sales for day-to-day operational requirements including collections, stocks, product deliveries, etc.
- Ensure customer grievances coming up on the field are resolved within reasonable time frames & requisite information on Godrej service infrastructure provided to existing customers
- Visiting Small Office & Home Office segment to increase sales