HR - Recruiter at Recruitment Consultancy
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Assistant Manager - Customer Service & Sales Support - FMCG (0-3 yrs)
Responsibilities :
WFH JOB
Customer Support :
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring overall customer satisfaction.
- Respond promptly to customer inquiries through various channels such as phone, email, and chat.
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Open to give upto 9 LPA basis interview
