HR - Executive at EJT Group
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Assistant Manager - Customer Service Operation (1-2 yrs)
Immediate Openings for Assistant Manager -Operation
Experience : 1-2 Yrs
Location : Mumbai (WFH)
Notice Period : Immediate Joiner
JD :
- Manage incoming phone calls.
- Be able to understand the nature of the client issues and resolve them in a timely and efficient manner.
- Prepare and deliver appropriate demos on products and services.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Maintain accurate records of daily communications and issues resolved.
- Resolving client issues via WhatsApp, Emails, Phone and Remote software.
- Providing Training to end Users
- Collaborate with tech team or MR team for updates on errors and get them solve and communicate with the client.
- Making sure the support line is up and running all the time.
Female Candidates only apply for the this job.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
