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12/04 Meenakshi
Director at Recruiting India

Views:9 Applications:6 Rec. Actions:Recruiter Actions:0

Assistant Manager - Customer Service (0-2 yrs)

Delhi Job Code: 321058

Job Title : Assistant Manager

Overview :

We are seeking a dynamic and motivated Assistant Manager to join our team. The Assistant Manager will play a crucial role in supporting the day-to-day operations of the organization, ensuring smooth functioning across various departments. The ideal candidate will possess excellent leadership skills, a proactive attitude, and a passion for driving results.

- Responsibilities :

1. Operational Support :- Assist the manager in overseeing daily operations, including inventory management, scheduling, and customer service.

2. Team Leadership : Provide guidance and direction to team members, fostering a positive work environment and ensuring adherence to company policies and procedures.

3. - Customer Satisfaction : Maintain high standards of customer service by resolving issues promptly, addressing customer complaints, and ensuring customer satisfaction.

4. Training and Development : Facilitate training sessions for new hires and ongoing development for existing team members to enhance their skills and performance.

5. - Performance Management : Monitor employee performance, conduct regular performance evaluations, and implement corrective actions as necessary to ensure optimal productivity and efficiency.

6. - Sales and Revenue Generation: Collaborate with the sales team to develop strategies for increasing sales and achieving revenue targets, while also contributing directly to sales efforts.

7. - Budget Management : Assist in budget planning and management, including cost control measures and resource allocation to maximize profitability.

8. - Compliance : Ensure compliance with all relevant regulations and company policies, particularly regarding health and safety standards.

9. - Administrative Tasks : Handle administrative duties such as scheduling meetings, preparing reports, and maintaining records accurately.

Requirements :

1. Bachelor's degree in Business Administration, Management, or a related field (preferred).

2. Proven experience in a supervisory or managerial role, preferably in retail, hospitality, or a similar industry.

3. Strong leadership and communication skills, with the ability to motivate and inspire team members.

4. Excellent organizational and multitasking abilities, with keen attention to detail.

5. Proficiency in Microsoft Office Suite and other relevant software applications.

6. Ability to thrive in a fast-paced environment and adapt to changing priorities.

7. Knowledge of budgeting, inventory management, and sales techniques.

8. Flexibility to work evenings, weekends, and holidays as needed.

Benefits :

1. Competitive salary commensurate with experience.

2. Health insurance and other benefits package.

3. Opportunities for career advancement and professional development.

4. A dynamic and inclusive work culture that values teamwork and innovation.

5. Employee discounts and other perks.

- How to Apply:-

Interested candidates should submit their resume and a cover letter outlining their qualifications and why they are a good fit for the position. Please include "Assistant Manager Application" in the subject line and send your application to [insert contact information]. We look forward to hearing from you!

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