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30/07 Rani Shinde
Research Analyst at ACH management consultants

Views:283 Applications:36 Rec. Actions:Recruiter Actions:1

Assistant Manager - Customer Relationship Management - Real Estate (4-8 yrs)

Kolkata Job Code: 84943

Assistant Manager - CRM - Real Estate - Kolkata

- Managing Handover of Multiple Projects.

- Coordinating between different project team- Engineering, PHE, Electrical for project completion

- Attending Customer visit at the site level, enabling Fit-out possession, Handover, Registration process

- Managing team of Snagging, De-snagging & Finishing job at the site level

- Reporting and analysis of project completion

- Attending various customer grievances, concerns related to handover and project completion

- Editing & making various handover related documents

- Collection supervision.

- Event Coordination like Customer meet, Bankers meet, Registration and handover related events.

- Dealing with vendor and billing related to Facility Management.

- Handling transition of the projects from builder to the Residents Association

- Handling Car parking allotment of multiple projects

- Working in CRM, ERP Salesforce.

Skill : Customer Handling, Good communication

JD - Person will be responsible for resolving Customer's queries, taking care the entire post sales process like raising Demand Letter/ Fit out / Hand Over/ Possessions works. ERP - Far Vision experience is must.

Qualification - Any Graduate; MBA Preferred.

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