Co - Founder at Mantras2Success.com
Views:26 Applications:15 Rec. Actions:Recruiter Actions:13
Assistant Manager - Customer Delight (3-6 yrs)
- Providing prompt, frictionless, consistent, and delightful customer service
- Working with other customer support teams to ensure a consistent and high-quality level of support.
- Identifying root causes of customer issues, areas for improvement, and providing valuable feedback to business and development teams.
- Assisting with customer communication during critical launches and support events.
- Maintaining and improving NPS/CSAT
- Only Female Candidates can apply
- Should be comfortable speaking Telugu and English
- Should be comfortable in relocating to Mumbai
- Bachelor's Degree in any field
- Computer literacy with experience using Windows/MS Office, Excel, CRM management
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
