Key Account Manager at New Way Staffing Solutions Pvt. Ltd.
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Assistant Manager - Corporate Sales - Car Rental Business (2-4 yrs)
Assistant Manager - Corporate Sales - Rent A car
About Company :
Our client is leading Car Rental company.
Job Title : Assistant Manager - Corporate Sales - Rent A car
Job Location : Chennai
Job Responsibility :
To achieve sales target by signing fresh accounts and servicing existing clients, collecting market information and developing markets for the services offered by the Company.
Fresh Sales :
- To achieve the sales target
- To collect market information
- To plan and implement sales system
- To identify & develop new markets / clients
- To develop business contacts
- To prepare a comprehensive monthly report of the sales report
After Sales :
- To service the existing clients
- To ensure that all the IT/ Process are better explained/ executed to the end user/ bookers & review the same Time to Time.
- To ensure that all the SLA committed & agreed to client are met.
- Provide any feedback which may help the internal process to become more robust & user friendly.
- To ensure any escalations are addressed as soon as possible with coordination of the respective departments.
- To ensure that gets the agreed revenue from the account through regular feedback
- To work in close co-ordination with counter staff and also the fleet to ensure that the expected level of service is provided to the client.
- To ensure that proper billing is done and clients have been properly charged.
- To ensure that payments are collected on time and there is no credit beyond the specified period.
- To review customer satisfaction levels at all times, identify problems and initiate corrective measures in this regard in conjunction with the Operations Manager / Branch Manager.
- To Ensure Renewals done prior to the contract Expiration.