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11/01 Muskan Fathima
Associate Consultant- Recruitment at Bask HR Consulting Pvt. Ltd.

Views:19 Applications:16 Rec. Actions:Recruiter Actions:0

Assistant Manager - Client Service - eCommerce (3-10 yrs)

Bangalore Job Code: 193332

Flipkart is India's largest ecommerce company and is defining ecommerce in the country. Flipkart's vision is to make Analytics and Big Data part of its overarching competitive strategy and push it up to decision makers at every level. At Flipkart, high focus on impact and ownership allows for freedom for each to experiment and innovate. The ability to see what your contribution does to the business is a rare experience, add to that the fact that the impact of it is felt by your friends and family in India - the experience is extremely gratifying. - Build sustainable profit pool for Flipkart group by leveraging key supply chain capabilities of Ekart - Position Ekart as full stack supply chain solutions provider in the market with - B2C for ecommerce (last Mile): Large, Medium, Non-Large - FBE services: Fulfilment, Returns, Liquidation & Inventory management - Position as Reliable & superior customer experience player at competitive costs


About the role :


- Team contributor role where you will be responsible assist in increasing the wallet share for business by identifying key problem statements in coordination with clients & converting it into specific asks for internal teams.


- Tracking key performance metrics through building and maintaining data visualization.


- Along with this, you will be expected understand blockers for growth & building a process around it by understanding client & internal team pain point.


- This role will work across functions internally with BD, Operations, Finance, City Logistics, Analytics & Design as well as external clients departments & will be expected to frequently work on requests from various stakeholders.

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