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12/09 Radha
HR at BMS Consulting Services

Views:11 Applications:12 Rec. Actions:Recruiter Actions:7

Assistant Manager - Client Coordination (3-5 yrs)

Delhi NCR Job Code: 233225

Designation: AM - Client Coordinator

Job Summary :

To maintain strong relationship with all clients / partners and respond to their queries within the defined TAT. Also provide comprehensive administrative support to the clients from a program execution standpoint. Day-to-day responsibilities may include managing schedules and meetings, answering phones, responding to emails, taking meeting minutes, coordinating with internal and external stakeholders and identify / prioritize items for attention. The ability to meet tight deadlines, great organizational skills and the ability to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information and professionalism in dealing with senior professionals inside and outside the company is important.

Roles and responsibilities :

- Answer telephones and respond to inquiries from clients and merchants

- Process end of day reports, maintain trackers and sales pipeline reports

- Answer potential clients- questions about the organisation and it's various functions

- Scheduling Meeting, Preparing agendas for the meeting

- Maintaining confidential records, calendars and daily schedule of Director

- Client relationship management

- Maintaining all confidential emails and replying the same on behalf of the Directors

- Scheduling client meetings, attending the same if required and maintaining client relationship

- Taking client calls and maintain the records

- Coordinating with vertical heads for meetings, business, travel as per the directions given by Directors

- Arranging conference calls

- Provide phone and communication support, including scheduling and sending out updates.

- Communicate with managers outside the department and across functions

- Coordinate meetings both internally and externally

- Send follow-up updates, information and documents to clients post calls/meetings as per the defined TAT

- Acts as the point of contact between the Director and other executives, employees, clients and other external partners

- Manage information flow in an accurate and timely manner

Requirement :

- Bachelor's degree required

- Ability to remain calm under pressure

- Excellent problem solving and prioritizing skills

- Excellent Excel, PowerPoint Skills, flexible and able to multi-task with demonstrated resourcefulness in setting priorities

- Strong verbal and written communication skill, ability to effectively present and execute on innovative ideas. Ability to write reports and business correspondence.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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