Senior Manager - Leadership Hiring at Hireginie Talent Cloud
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Assistant/Deputy Manager - Operations/Customer Service - Telecom/ISP (2-7 yrs)
Job Title : Assistant/Deputy Manager - Operations: Customer Service
Location : Hyderabad
Qualification : Graduate
Experience : Minimum 2 years in a customer service AM/DM/Supervisory role managing a team, and at least 5 years overall in customer service. Preferably from an ISP/Telco customer service background.
Salary : Best As per the Industry Standards
Industry : Customer service/care/support. Preferably from an ISP/Telco customer service background.
Key Responsibilities:
- Customer Service Excellence
- Operational Efficiency
- Process Improvement
- Customer Engagement
- Team Management
Skills:
- Proficiency in Telugu, Hindi, and English
- Expertise in Microsoft Office, especially Excel and PowerPoint
- Basic data interpretation and analysis
- Understanding of customer service technology
- Team management and leadership skills
- Strong communication skills
