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10/06 Princi
Senior Manager - Leadership Hiring at Hireginie Talent Cloud

Views:32 Applications:4 Rec. Actions:Recruiter Actions:0

Assistant/Deputy Manager - Operations/Customer Service - Telecom/ISP (2-7 yrs)

Hyderabad Job Code: 329654

Job Title : Assistant/Deputy Manager - Operations: Customer Service

Location : Hyderabad

Qualification : Graduate

Experience : Minimum 2 years in a customer service AM/DM/Supervisory role managing a team, and at least 5 years overall in customer service. Preferably from an ISP/Telco customer service background.

Salary : Best As per the Industry Standards

Industry : Customer service/care/support. Preferably from an ISP/Telco customer service background.

Key Responsibilities:

- Customer Service Excellence

- Operational Efficiency

- Process Improvement

- Customer Engagement

- Team Management

Skills:

- Proficiency in Telugu, Hindi, and English

- Expertise in Microsoft Office, especially Excel and PowerPoint

- Basic data interpretation and analysis

- Understanding of customer service technology

- Team management and leadership skills

- Strong communication skills

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