07/08 RV SHARMA
HR at ASSET DEALS

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Asset Deals - Executive - Telesales (1-3 yrs)

Gurgaon/Gurugram Job Code: 86086

Telesales Executive

Experience: 1-3 years

Responsibilities:

- Contact potential or existing customers

- Product knowledge

- Understand customer requirements and close sales

- Direct prospects to the field sales team when needed

- Enter and update customer information in the database

- Take and process orders in an accurate manner

- Handle grievances to preserve the company's reputation

- Go the - extra mile- to meet sales quota and facilitate future sales

- Keep records of calls and sales and note useful information

Requirements

- Proven experience as telesales representative or other sales/customer service role

- Proven track record of successfully meeting sales quota preferably over the phone

- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

- Ability to learn about products and services and describe/explain them to prospects

- Excellent communication and interpersonal skills

- Cool-tempered and able to handle rejection

- Outstanding negotiation skills with the ability to resolve issues and address complaints

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