HR Manager at Perfect-o-Solutions
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Area Sales Manager - FMCG/eCommerce/Horeca (7-15 yrs)
- Assist the Head of Sales in planning and implementing strategies to attract customers.
- Coordinate daily customer service operations (e.g. sales processes, orders, and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives.
- Monitor and maintain store inventory.
- Evaluate employee performance and identify hiring and training needs.
- Supervise and motivate staff to perform their best.
- Suggest sales training programs and techniques.
- Handling modern trade, E-commerce & HoReCa
- Communicate with clients and evaluate their needs.
- Analyze consumer behavior and adjust product positioning.
- Handle complaints from customers.
- Research emerging products and use the information to update the store's merchandise.
- Create reports, analyze and interpret retail data, like revenues, expenses and competition.
- Conduct regular audits to ensure the product in the store is presentable.
- Have a healthy sales pipeline and self-motivated to achieve the targets.
Desired Skills and Experience :
- Ability to work with cross-functional teams.
- Demonstrated personal leadership and strong conflict resolution skills.
- Flexible and able to work in fast-paced and varying environments.
- Leading by example, demonstrating ethics and integrity, and displaying drive and purpose.
- Well versed with Ms Word & Excel as well as ERP.
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