Have to handle a team of 6-8 members of demonstrators,

Responsible for quality of demonstrations & owner satisfaction,

Need high conversion from demo to sale.

Key Responsibilities:

- Lead from the front and keep the team motivated. In the field the person has to shadow, mentor and train the team members

- Manage the lead distribution from LMS to each team member judiciously and ensuring closure on each lead in the LMS reporting system on a daily basis

- Supervise the team for calling up customers to fix up appointments for a demo at home from the leads provided by LMS which get generated thru events Mall & RWA Activations, MNC.in or contact centers.

- Ensuring time adherence of self and the team members

- Managing & delivering a high-quality customer experience from the sales consultant /advisor perspective.

- Monitoring that all demo units are sparkling clean before each demonstration at home.

- Ensuring that demonstration & Setting up the MNC products is according to the customers needs & requirements.

- Making sure that the team is delivering a high-quality customer demonstration experience & is able to have a relationship level

- Continuously building product knowledge and keeping updated on any product developments within MNC and our competitors.

- Actively building relationships with the team and the wider support channels to further the success of MNC products

Person Specification:

- Experience of minimum 2 years in "Direct to Home selling & team handling" is must.

- High level of customer service orientation required- a desire to help or serve others, to identify, meet and exceed their needs and expectations.

- Strong presentation and people skills required.

- Strong written, verbal and interpersonal communication skills.

- Ability to build and maintain strong relationships with people at all levels of a business.

- Experience to handle HNI clients preferred.

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