Business Head at Prov HR Solutions Pvt. Ltd.
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Area Sales Manager - Agency Channel - Gold Loan (4-10 yrs)
Overall purpose of the job :
Achieve Gold Loan / Business acquisition targets of assigned Area, through building an effective agency force (freelancers / DSAs). Identify and utilize opportunities to cross sell other products of the bank
Key Performance Areas :
(a) Recruitment, Training & Maintaining Team
- Identification & recruitment of BDEs, Agency / DSA force up to expectation.
- Conduct regular meetings of agency force as per guidelines.
- Equip team with periodic trainings / house visits & joint calls.
- Control attrition by meaningful engagements.
- Timely intervention ensuring overall business quality.
(b) New Business Acquisition
- Achieve New Business targets (customer # & Volume) time to time.
- Achieve Activation targets month on month.
- Timely intervention ensuring sales quality and repeat business.
- Assist BDE / agency Team in chalking sales / marketing strategies for the locality
- Cross sell of all other products (as per guidelines time to time).
- Establish sales reporting mechanisms as per company standards
- Take active role in recruiting and inducting BDEs/ Sales Team.
- Conducting periodic performance reviews with BDEs.
- Evaluation of performance vis-- - -vis the competitors of the locality
(c) Achieving Operational Efficiency
- Work with branches for achieving operational / compliance standards
- Attend & resolve customer / others complaints about the channel.
- Maintain liaison with Regional Sales Manager/ Area Manager/ Departments in Zonal/ Head Office for speedy resolution of problems faced by branches / verticals