HR Recruiter at Daffodil HR Services
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Area Business Manager - Hotel (2-9 yrs)
About The Role:
Area Business Manager will be the single PoC from all property owners in that cluster. He/She will be responsible for driving business performance, maintaining relationship with owners, driving customer experience, resolving owner escalations and owning operations delivery for existing properties in the cluster.
Roles & Responsible:
1. Stock Management:
- Achieve highest take from the assigned portfolio of owners by managing the relationship, issue resolution and owner alignment on key issues
- Take necessary actions for inventory control and ensure constant SRNs availability across the assigned portfolio
- Drive actions and initiatives to winback properties which have gone in sold-out, by speaking with the owner and resolving owner issues.
- Deploy R&M and other resources at the property to win-back KB rooms and sold-out properties
- Ensure revpar at the property by solving for perfect SMART inputs through owner alignment and internal coordination e.g., No restrictions - UMC/LID, prepaid, floors, presence of OTA handles, low 3C etc
- Enhance take through VAS sales and TR% reneg
- Take and drive decisions across offline demand, Supply, CX with the right balance
- Drive revenue by ensuring all bookings are being billed in the tab and no booking is slipping or being misappropriated by the PM/Owner
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
