Talent Acquisition at Apollo 247
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Apollo 247 - Manager - Customer Support (2-10 yrs)
1. With at least 2-3 years of experience of managing customer support/ call centre vendors like IEnergiser, etc.
2. Has designed and managed the customer support processes
3. Has done contract management of customer service vendors including contract negotiation and finalisation
4. Has a good track record of improving customer experience metrics through thorough analysis and monitoring
5. Can operate independently and handle all the customer support related tasks and P&L on his own
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
