Role

Associate Business Director works closely with Business Director, helping drive & deliver the ecommerce growth & customer experience strategy for clients. She/He builds durable relationships with clients across all levels & functions. The Associate Business Director is able to assist in ensuring client success & delight, growing our business, and creating a growth path for themselves within the organization.

Associate Business Director is able to guide, deliver to and partner with clients- internal Planning team while playing an active - hands-on- role in the deployment of ecommerce plans. This role will help drive outcomes for clients.

Associate Business Directors are role-models, building our capabilities & capacities, teams, and business in many critical ways. This role is for digital warriors & ecommerce professionals looking to turbocharge their careers in the ecommerce ecosystem.

Responsibilities : 

- Understanding client's ecommerce objectives/goals & our deliverables, and drive mutual success for the agreed KPIs

- Formulate & communicate key strategic recommendations based on client's context, strategy, and challenges

- Contribute ideas to grow the client's ecommerce business proactively

- Manage & drive performance of a team of Business Managers, Business Associates, and others

- Coordinate with and be an internal client to the functions viz. Product, Fulfillment, and Marketing

- Own & drive monthly, weekly, daily client interactions (meetings/calls) - status reporting & reviews, insights, escalations, and forward strategy

- Deliver financial discipline (Forecast-Delivery-Payment) of the accounts

Ping us if you have : 

- 4+ years of experience, and demonstrated success in ecommerce (on brandstore, performance marketing, marketplace management and warehousing and fulfillment.)

- Experience & capability in one or more area - Performance Marketing and brandstore growth. Ecommerce experience will be a plus

- Have exposure to managing clients and have managed team

- Great planning and organizational skills, ability to lead projects & work with cross-functional teams and/or third-party partners

- Graduate Degree / Diploma in Business Administration / Finance / Analytics / Advertising

- Solid work-ethic: Results-driven, detail-oriented, structured in formal communications and a good presenter with a Professional & positive approach

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