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13/04 Anand Systems
HR Manager at Anand Systems Engineering Pvt.Ltd.

Views:25 Applications:15 Rec. Actions:Recruiter Actions:9

Anand Systems Engineering - Telesales Role (0-1 yrs)

Mumbai Job Code: 155301

- Cold calling people using a given phone directory to sell products .

- Answering incoming calls from prospective customers.

- Using scripts to provide information about product's features, prices etc. and present their benefits.

- Ask pertinent questions to understand the customer's requirements.

- Persuade the customer to buy by demonstrating how merchandise or services meet their needs.

- Record the customer's personal information accurately in a computer system.

- Deal with complaints or doubts to safeguard the company's reputation.

- Serves customers by selling products and meeting customer needs.

- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

- Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

- Focuses sales efforts by studying existing and potential volume of dealers.

- Submits orders by referring

- To price lists and product literature.

- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

- Monitors competition by gathering current market place information on pricing, products, new products, delivery schedules, and merchandising techniques.

- Recommends changes in products, service, and policy by evaluating results and competitive developments.

- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.

- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

- Provides historical records by maintaining records on area and customer sales.

- Contributes to team effort by accomplishing related results as needed.

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