Analyst - Customer Success (4-7 yrs)
Location : Hyderabad
Experience : 4 - 7 Years
Function : Analytics
Vacancy : 1
Job Description :
- 4-5 years- experience in B2B customer- facing organizations
- Bachelor's Degree in appropriate field of study or equivalent work experience
- Strong experience in MS Excel, Databases, Customer-facing experience (Microsoft Access and/or SQL experience strongly preferred)
- Candidate must have Domestic or India client handling experience
- Proven experience in gathering requirements and testing
- Excellent communication and presentation skills
- Understanding the clients' requirements to develop proposals and suggest solutions to help them meet their business objectives.
- Determining project requirements and goals, defining the scope of the engagement and planning timelines.
- Working closely with technical teams to ensure towards smooth delivery of solutions.
- Working in a team of consultants and on various consulting engagements.
The Profile :
- You possess a Degree/Diploma in Computer Science, Engineering or related field with experience in customer success
- You have excellent written and verbal communication skills.
- You are a strong networker & relationship builder
- You possess strong analytical skills and are comfortable dealing with numerical data
- You pay strong attention to detail and deliver work that is of a high standard
Working Days : 5 Days a Week ( to )
Job Nature : Full Time