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26/03 Renu Nair
HR at Freelance

Views:22 Applications:8 Rec. Actions:Recruiter Actions:0

Analyst - Customer Success (4-7 yrs)

Hyderabad Job Code: 116215

Location : Hyderabad

Experience : 4 - 7 Years

Function : Analytics

Vacancy : 1

Job Description :


- 4-5 years- experience in B2B customer- facing organizations

- Bachelor's Degree in appropriate field of study or equivalent work experience

- Strong experience in MS Excel, Databases, Customer-facing experience (Microsoft Access and/or SQL experience strongly preferred)

- Candidate must have Domestic or India client handling experience

- Proven experience in gathering requirements and testing

- Excellent communication and presentation skills

- Understanding the clients' requirements to develop proposals and suggest solutions to help them meet their business objectives.

- Determining project requirements and goals, defining the scope of the engagement and planning timelines.

- Working closely with technical teams to ensure towards smooth delivery of solutions.

- Working in a team of consultants and on various consulting engagements.

The Profile :

- You possess a Degree/Diploma in Computer Science, Engineering or related field with experience in customer success

- You have excellent written and verbal communication skills.

- You are a strong networker & relationship builder

- You possess strong analytical skills and are comfortable dealing with numerical data

- You pay strong attention to detail and deliver work that is of a high standard

Working Days : 5 Days a Week ( to )

Job Nature : Full Time

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