Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
26/11 Monika Srivastava
HR at Drishti-Soft Solutions

Views:425 Applications:127 Rec. Actions:Recruiter Actions:4

Ameyo - Account Manager (3-7 yrs)

Delhi NCR Job Code: 54609

Account Manager (North)- SME


What do we offer for Account Management role?

- Comprehensive sales training programs - a great introduction to our business and culture

- World class technology exposure

- Interactive working environment

- Multicultural team

- Career Progression

What you will be doing?

1. Escalation Management

Coordinating between a customer and delivery/ support teams for facilitating, bridging the communication gap and managing escalations to gain the customer Trust.

2.Relationship Management

- Maintaining a good relationship with customers to get the blockers removed, get insights and references.

3.Upsell

- To be able to understand the domain, technology, product (use-case) and features.

4.Cross-sell

- Should be able to work on leads to generate interest and opportunities; do manage opportunities and sail-through the customer's buying process to close deals.

Day to Day Activities/ Transactions:

- KPIs - On-boarding / Retention / Feedback/ Up Selling - Cross Selling

- Account Farming - Cross-sell/ Up-sell

- Own a customer post sales closure

- Customer On-boarding

- Co-ordination in Project Implementation

- Regular Customer Feedback

- Customer Payment success in co-ordination with Finance Team

- Understand business requirements

- Co-ordinate with Engineering team in the implementation

- Sales Support to Sales Managers

- Internal Product Feedback to Product Management Team on a regular basis

- Pre-sales Activities

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.