08/08 American Express HR Team
HR at American Express

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American Express - Assistant Relationship Manager (1-6 yrs)

Delhi Job Code: 86214

Assistant Relationship Manager

Job Description :

Function Description :

- This is a front-line sales position in the consumer cards sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products

- Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new Premium customers

Purpose of the Role :

- Prospecting for new customers through existing leads and cold calling and maximizing lead generation

- Timely execution of all sales activities - leads, campaigns, referrals & any self generated leads

Responsibilities :

- Set appointments, listen to customer needs and sell most appropriate product

- Researches and understands prospects before making the call.

- Be the interface between Amex and the customer to resolve any application processing issues

- Drive the on-boarding of new customers and initiates spend enablement activities

Critical Factors to Success:

- Expansion of internal and external relationships, and drive sales results - The position is also responsible for ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered

Qualifications :

Past Experience :

- Preferably - Sales Experience especially in Selling Premium Products

Academic Background :

Preferably MBA

Functional Skills/Capabilities : Good Communication Skills

Schedule (Full-Time/Part-Time) : Full-time

Job type : Permanent

Industry Type : Client Management & Sales

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