About AltF : 

AltF is one of the top co-working spaces in India and It is headquartered in Gurgaon. It is spread over 1 Lac sq ft across 10 Locations and is now expanding to PAN India Level to become the biggest coworking space operator in the industry.

Started about 3 years back, it gives the blend of a startup and a growing organization together. AltF has served over 400 businesses so far. It is known to deliver affordable office space to startups and SMBs with a team size of 1-100 members.

Covered by Your story, LBB, Iamwire, Inc42 and many other news and media areas for doing amazingly well in the past couple of years.

What we need:

Urgently require - Customer Relationship Manager- for AltF CoWorking

Prerequisites for Customer Relationship Manager :

- Consistently delivers high performance.

- Customer service Oriented & Flexible, Self-Composed in high pressure or continually changing situations.

- Strong Organizational skills, including the ability to prioritize, multi-task, and work effectively with minimal supervision.

- Experience in customer account management.

- Thorough knowledge of MS Excel.

- Should have good communication and convincing skills. Preferred experience in Real Estate Industry.

- Must be open to working late hours if the business demands

Job Role :

- Responsible for all post sales correspondence with customers

- Act as a single point of contact with customer post sales, attending customer queries and grievances, ensuring good customer service

- To deal with all queries in a professional and courteous manner, in person, on the telephone or via e-mail.

- Understand & Forecast customer needs by analyzing feedback reports generated by the team; plans & ensures -continuous refinements in the services offered.

- Interdepartmental Coordination

- Dealing with issues and responding to customer complaints & grievances.

- MIS report generation and analysis.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.