Senior Executive - HR at All Events Informatics
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All Events - Executive - Customer Service (0-1 yrs)
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for the team.
- Should display excellent interpersonal and communication skills as well as a professional appearance.
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