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18/06 Mansi
Senior Executive - HR at All Events Informatics

Views:20 Applications:4 Rec. Actions:Recruiter Actions:2

All Events - Executive - Customer Service (0-1 yrs)

Metros/Ahmedabad Job Code: 219004

- Overseeing the customer service process.

- Resolving customer complaints brought to your attention.

- Planning the training and standardization of service delivery.

- Monitoring the work of individual representatives and of the team.

- Conducting quality assurance surveys with customers and providing feedback to the staff.

- Possessing excellent product knowledge to enhance customer support.

- Maintaining a pleasant working environment for the team.

- Should display excellent interpersonal and communication skills as well as a professional appearance.

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