Airtel - Zonal Sales Manager - Prepaid (3-6 yrs)
Required Local language (Telugu)
Purpose of the Job :
- To formulate & ensure implementation of effective & efficient acquisition strategies for the B2C business in a defined territory (zone), so as to enhancing the leadership position.
Deliverables : (Maximum 5-6 key responsibilities)
- Building channel productivity
- Increase distribution spread
- Managing customer relationships to minimize churn
- Managing team performance and motivation in a highly competitive market
- Increase net additions and acquisition rental revenue
- Managing workforce to leverage opportunities for cross-selling of different products
- To ensure customer Satisfaction by keeping a check on complaints/ wrong commitments by team/ esquires etc
Major Challenges :
- Maintaining high revenues and profits despite lower call charges
- 100% + penetrated market.
- Maintaining a good level of employee engagement
- Ensuring customer satisfaction through proper handling of customer service team, and through training of sales professionals on sensitivity to customer needs
- Channel partners ROI
- Managing customer relationship in the face of increasing competition
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
