Air India - Social Media Role (3-7 yrs)
Job Description - Social Media - Associate
- Responsible to enhance the Brands online reputation
- Monitor, connect, converse, engage and resolve customer queries/complaints received on Social channels
- To understand and adhere to social media etiquettes and response times
- To monitor and report on feedback and online reviews
- Manage and coordinate escalated issues with appropriate stakeholders
- Provide exceptional customer service
- Excellent verbal and written communication skills
Salary - As per industry norms
Location - Gurgaon
Nature of Employment - Full Time Employment
Education Qualification - Graduate (Any stream)
These positions will require the candidates to work in shifts.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
