HR at AIE Trade Pvt Ltd
Views:71 Applications:12 Rec. Actions:Recruiter Actions:9
AIE Trade - Executive - Customer Service (0-1 yrs)
1) Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
2) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
3) Follow up to ensure that appropriate actions were taken on customers' requests.
4) Refer unresolved customer grievances or special requests to designated departments for further investigation.
Skills Required :
Professional, Smart and efficient Customer Service executive required, confident female executives and managers with good communication skills and able to deliver confirm customer satisfaction can contact us for job positions immediately, salary will not be a constraint for the best. Should have good command over language