We Urgently Looking for Team Member-Customer Operation AGM for one renowned renewable energy Company , Head Office at Gurgaon Haryana

Work Location- Gurgaon

Industry - renewable Energy/Power Sector

Exp.- 14 to 18 Years

Must Have-

1. Min 14 years for Delhi NCR

2. C&I is mandatory, open access

3. Asset Management

4. Regulatory and policy advocacy

About Company

Founded in 2011, It is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq.

it develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, It is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), It solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India's power capacity. Consequently, this has helped to avoid 0.5% of India's total carbon emissions and 1.1% India's total power sector emissions. In the over 10 years of its operation, It has generated almost 1.3 lakh jobs, directly and indirectly. It has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India's policies to promote growth of this sector. it's current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India's growing energy needs in an efficient, sustainable, and socially responsible manner. It stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India.

Job Description

Job Responsibilities

1. Establish effective processes and procedures to optimize B2B business performance.

2. Ensure compliance with contractual obligations by balancing demand and supply, and timely energy wheeling to customers.

3. Act as the primary point of contact for customers, resolving discrepancies and issues promptly.

Ensure timely payment and adherence to payment security requirements as per contractual agreements.

4. Analyze consumption data to identify patterns for recurring business and value-added services.

5. Monitor and stay up-to-date with relevant regulatory changes, providing updates to internal stakeholders.

6. Define and monitor departmental performance metrics, generating periodic reports for management and meeting internal and external reporting needs.

7. Proactively manage credit exposure and minimize settlement risks for the company.

8. Collaborate with various departments such as Asset Management, Business Development, Project Development, Project Execution, Regulatory, Legal, Secretarial, Banking, Finance and Accounts, and State Teams.

8. Conduct follow-ups with clients to address concerns and maintain strong customer relationships. Incorporate feedback from client satisfaction sessions and ensure customer satisfaction.

9. Recognize potential upsell and cross-sell prospects among current clients and secure successful deal closures with the assistance of relevant stakeholders.

10. Participate in seminars and workshops as a speaker or participant to influence and create awareness among customers and external stakeholders.

11. Develop and implement creative and innovative strategic pitch packs and marketing plans.

Supervise the team's advancement towards meeting revenue objectives, offering guidance and mentorship to ensure successful target attainment.

Kindly Apply with Updated Resume for immediate process.

Amit singh
9354559209