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02/12 HR
Talent Acquisition Team at Careerz Inn

Views:69 Applications:9 Rec. Actions:Recruiter Actions:1

Advisor - Customer Service - Cosmetics (1-3 yrs)

Mumbai Job Code: 100870

We are hiring for the role of Adviser - Customer Service

Purpose of the role is to efficiently advise customers on beauty related queries with an aim to create a positive customer experience

Reporting to Manager - Customer Service

Role & Responsibilities :

- To advise customers on Chats/Video Calls with regard to the product ranges; best skin care products for their skin type, skincare regime, cosmetics to suit their skin tone, make-up tips, etc.

- To proactively stay updated on new or existing products and build a strong knowledge base on the details such as ingredients, benefits so as to customize the advice and better serve the customers.

- To recommend beauty products to customers as per the suitability

Qualifications :

10+2 and certification/courses are beauty, make-up and hair/skincare

Prior Experience

1-3 yrs of experience in a similar role

Competencies :

- Must be fluent in reading, writing and speaking English

- Ability to work in a highly competitive, fast-paced environment

- Eye for detail

- Passion for beauty

Technical Skills -Good computer and typing skills

- Strong knowledge of beauty (make-up, skincare, haircare, etc.)

- Knowledge of various brands of beauty products and their use

- Candidates who are interested to make career in retail apply fast for this position.

Contact Person : Shalaka Bansod

Feel free to contact us on the given Contact No. 0r Whatsapp on 8103766876

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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