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02/12 HR
Talent Acquisition Team at Careerz Inn

Views:30 Applications:1 Rec. Actions:Recruiter Actions:0

Advisor - Customer Service - Cosmetics (1-3 yrs)

Mumbai Job Code: 100870

We are hiring for the role of Adviser - Customer Service

Purpose of the role is to efficiently advise customers on beauty related queries with an aim to create a positive customer experience

Reporting to Manager - Customer Service

Role & Responsibilities :

- To advise customers on Chats/Video Calls with regard to the product ranges; best skin care products for their skin type, skincare regime, cosmetics to suit their skin tone, make-up tips, etc.

- To proactively stay updated on new or existing products and build a strong knowledge base on the details such as ingredients, benefits so as to customize the advice and better serve the customers.

- To recommend beauty products to customers as per the suitability

Qualifications :

10+2 and certification/courses are beauty, make-up and hair/skincare

Prior Experience

1-3 yrs of experience in a similar role

Competencies :

- Must be fluent in reading, writing and speaking English

- Ability to work in a highly competitive, fast-paced environment

- Eye for detail

- Passion for beauty

Technical Skills -Good computer and typing skills

- Strong knowledge of beauty (make-up, skincare, haircare, etc.)

- Knowledge of various brands of beauty products and their use

- Candidates who are interested to make career in retail apply fast for this position.

Contact Person : Shalaka Bansod

Feel free to contact us on the given Contact No. 0r Whatsapp on 8103766876

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