Company Overview:

Join our dynamic team at CSC Common Support Center, a government-authorized portal offering 310+ services. Our platform facilitates a range of essential tasks, from Aadhar card updates to banking services and ticket bookings. We're committed to providing seamless support to our valued customers across India.

Position : Customer Support Executive

Responsibilities :

- Initiate outbound calls to applicants who have applied for CSC ID.

- Provide comprehensive information about our government-authorized portal and the services offered.

- Encourage applicants to register for CSC ID by highlighting the benefits and convenience of our platform.

- Assist applicants in completing the registration process and resolving any queries or concerns they may have.

Requirements:

- Excellent verbal communication skills in Hindi.

- Ability to engage with customers effectively over the phone.

- Strong persuasion and negotiation skills.

- Basic knowledge of government services and online platforms preferred.

- Prior experience in customer support or telemarketing is a plus.

Performance Expectations:

- Generate a minimum of 10 new CSC ID registrations per month.

- Handle a minimum of 25-50 outbound calls daily.

- Achieve performance-based targets to qualify for bonuses and incentives.

Compensation:

- Salary Range: INR 10,000 to INR 30,000 per month, based on performance.

- Additional bonuses and incentives based on registration targets achieved.

- Opportunities for career advancement and skill development.

Working Hours:

- Monday to Saturday, 10:00 AM to 6:00 PM.

Requirements:

- Personal mobile phone with reliable internet connectivity.

- Willingness to work from home.

- Candidates selected for the position will receive detailed onboarding instructions.

Join our team and be part of a mission-driven organization committed to serving communities across India. Apply now to embark on a rewarding career journey with CSC Common Support Center.