HR Manager at imdnext Consulting Services
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Accounts Manager - Technical Domain - IT (4-5 yrs)
Experience : 4-5year
- Address all product-related queries on time
- Train client to use products effectively
- Provide developers with client- feedback to help identify potential new features or products
- Report on product performance
- Identify solutions to reduce support costs
- Analyse client- needs and suggest upgrades or additional features to meet their requirements
- Liaise with the sales department to win new business and increase sales
- Establish best practices
- Keep track of sales performance metrics
- Proven work experience as a Technical account manager.
- Solid technical background with hands on experience in digital technologies.
- Familiarity with software and front-end development along with server/cloud tech. knowledge such as AWS, Azure etc.
- An ability to gasp client- needs and suggest timely solutions.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.