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28/11 Kavita Verma
HR Manager at imdnext Consulting Services

Views:14 Applications:4 Rec. Actions:Recruiter Actions:0

Accounts Manager - Technical Domain - IT (4-5 yrs)

Bhubaneshwar/Odisha Job Code: 100621

Experience : 4-5year

Responsibilities

- Address all product-related queries on time

- Train client to use products effectively

- Provide developers with client- feedback to help identify potential new features or products

- Report on product performance

- Identify solutions to reduce support costs

- Analyse client- needs and suggest upgrades or additional features to meet their requirements

- Liaise with the sales department to win new business and increase sales

- Establish best practices

- Keep track of sales performance metrics

Requirements :

- Proven work experience as a Technical account manager.

- Solid technical background with hands on experience in digital technologies.

- Familiarity with software and front-end development along with server/cloud tech. knowledge such as AWS, Azure etc.

- An ability to gasp client- needs and suggest timely solutions.

- Excellent verbal and written communication skills.

- Strong analytical and problem-solving skills.

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