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11/06 Mohsin Khan
Human Resource Recruiter at Vigilcore Trading & Consultancy

Views:202 Applications:59 Rec. Actions:Recruiter Actions:5

Account Manager - Onboarding - Customer Support - Healthcare Platform (1-3 yrs)

Pune Job Code: 78134

Account Manager-Onboarding ( Customer Support )

About the Company :

It is a leading healthcare platform connecting more than 1200+ Healthcare Providers with Doctors and Patients all on a single platform. We provide a SaaS platform for healthcare providers and enable interactions with patients & Doctors in real time.

Location: Pune

Experience: 1 - 3 Years

Function : Technology - IT & Systems

Vacancy: 4

Job Description :

Responsibilities:

- Operate as the lead point of contact for any and all matters specific to your customers

- Build and maintain strong, long-lasting customer relationships

- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

- Forecast and track key account metrics

- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment

- Assist with high severity requests or issue escalations as needed

Requirements:

- 1 years experience in account management

- Clarity in thought

- Excellent communication skills

- Customer handling experience

Working Days: 5 Days a Week ( to )

Job Nature: Full Time

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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