Account Manager | NFT platform For IP monetization (1-3 yrs)
Our client aims to project Indias popular iconic characters into the Metaverse. They offer a full stack solution to manage, sell and monetize digital experiences and thus act as a wealth-building platform for artists, IP owners and other established icons to manage their digital assets. To support them in this journey, they have global partnerships with world class Metaverses, NFT platforms, Artists, Game studios, etc.
Our client was co-founded by a team of three members consisting of experienced entrepreneurs and also a leading Indian film and TV personality.
As a Account Manager, you will be responsible for communicating with clients to understand their needs and explain product value.
What you will do:
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfilment.
- Collecting and analysing data to learn more about consumer behaviour.
- Keeping accurate records pertaining to inventory and account notes.
- Maintaining updated knowledge of company products and services.
- Resolving complaints and preventing additional issues by improving processes.
- Identifying industry trends.
- Acting as a client advocate with a focus on improving the buyer experience.
What you need to have:
- Bachelor's degree in Business Administration or related field.
- 1+ years of experience in client relationship management.
- Excellent interpersonal and communication skills.
- Strong analytical and problem-solving skills.
- Proficient in Microsoft Office Suite and CRM software.
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.
- Ability to work in a fast-paced environment and adapt to change.
- Strong attention to detail and accuracy.
- Demonstrated ability to build and maintain relationships with clients
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