HR Manager at Vandy Creation
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Account Manager - IT (5-8 yrs)
Looking for Account Manager for a leading company working on SFA Platform (Salesforce Automation) to assist through their Mobile and Web App "Fieldassist" to product based companies. Their Head office is at Gurgaon alongwith two more offices at Mumbai and Bangalore. They believe in Open Work Culture and people who are passionate and free minded can be able to work and learn there.
Position: Account Manager
Job location: Gurgaon and Mumbai
Experience Required: 5-8 years
Key Roles and Responsibilities:
1. Work closely with external and internal stakeholders to ensure smooth and timely Project Execution
2. Conduct in-depth training sessions for Client Project stakeholders on using the Product
3. Assist with high severity requests or issue escalations as needed
4. Guide client on product features and how to use them
5. Drive Client Scale-Ups to reach enterprise level penetration
6. Update client about new feature developments and enhancements according to client business requirements
7. Monitor client accounts to ensure product adoption and usage
8. Demonstrating the product to client pre-execution, if needed
9. Ensure customer satisfaction and build strong customer relationships
Who should apply :
- Ability to multi-task and work in a challenging fast paced environment
- Go-getter attitude and a strong work ethic
- Proficient in MS Excel & PowerPoint
- Excellent Problem solving skills and solution oriented attitude.
- Attention to Detail
Vandana Saxena
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