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28/11 Kavita Verma
HR Manager at imdnext Consulting Services

Views:13 Applications:3 Rec. Actions:Recruiter Actions:0

Account Manager - IT (4-5 yrs)

Bhubaneshwar/Odisha Job Code: 100622

Account Manager 


Exp : 4+ years

Responsibilities and Duties :

- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

- Acquire a thorough understanding of key clients- needs and requirements

- Expand the relationships with existing clients by continuously proposing solutions that meet their objectives

- Ensure the correct products and services are delivered to clients in a timely manner

- Serve as the link of communication between key customers and internal teams

- Resolve any issues and problems faced by customers and deal with complaints to maintain trust

- Play an integral part in generating new sales that will turn into long-lasting relationships

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Required Experience, Skills and Qualifications :

- Proven experience as key account manager

- Experience in sales and providing solutions based on customer needs

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

- Excellent organizational skills

- Ability in problem-solving and negotiation

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